So James & I finally stayed at the Four Seasons. It opened last month and were anxious to experience it. The resort is gorgeous. For me the big selling point of the bungalows is the huge bathtub that overlooks the lagoon. I was in heaven. And their spa is like a frickin’ cathedral. Beautiful. Unlike every other hotel, in French Polynesia, the Four Seasons is going after the family market and I’ve got to tell you, their kids club is great. I’m sort of sorry we didn’t bring the kids. Well not really, but next time, I do think we will bring them. Now having said that, I’ll tell you, I didn’t see one single child roaming the property. I really like this resort. It’s upscale but it is also very Tahitian in feel and I like that they haven’t lost that. I was also impressed with their customer service. They go out of their way to make sue you’re happy. I didn’t mean to be a pain in the ass but for breakfast, I ordered a smoothie. I had seen it on the lunch menu the day before. What I didn’t know is that the smoothies aren’t offered for breakfast. Rather than tell me, smoothies aren’t available for breakfast, our waitress Audrey, went to the bar and made the smoothie herself. It was only when she returned with my drink that she apologized if the smoothie was not perfect as she made it herself. She went the extra mile and I can’t tell you how much I appreciated that. It would have been so easy for her to say, sorry but smoothies are only served after 11am. I’m told the word from the GM down, is to go the extra mile and I saw this played out more than once.
So big thumbs up to the Four Seasons. I think they're bringing a new level of service to French Polynesia.
